Pharmacy Department Receives the Golden Q Award

The QCH Pharmacy Department has been nominated for the prestigious Golden Q Award by the Finance Team.

The Pharmacy Department plays a pivotal role in the hospital's operations supporting exceptional patient care and safety. Their wide range of activities fall into two main categories: direct patient care as part of a collaborative healthcare practitioner team and medication dispensing which includes the procuring, storing and sending of medications to the patient care units. Under these two broad activities, QCH Pharmacy stocks and prepares over 1,700 medications and dispense over 2,000,000-unit doses per year; that is 5,670 doses per day on average. The Pharmacy Team also completes approximately 12,000 Best Possible Medication Histories per year for newly admitted patients and conducts medication reviews / recommendations on the over 14,000 admitted inpatients per year. You might not be aware but, Pharmacy also has a dedicated resource as part of the Outpatient Heart Function Clinic and leads the Antibiotic Stewardship Program helping to ensure patients receive optimal care.

The Pharmacy Department's exemplifies QCH’s Truth North Goals through careful attention to detail, teamwork, collaboration, cost efficiency and commitment to exceptional patient care. They work closely with clinical and operational teams to align pharmaceutical strategies with hospital priorities, fostering a culture of cooperation and mutual respect. Their ability to seamlessly integrate their expertise with the broader goals of the hospital is a testament to their professionalism and dedication. Through careful oversight and work on the Medication Safety project, they have implemented robust protocols to prevent medication errors and ensure the continuity of care. Their efforts have significantly contributed to the hospital's ability to provide high-quality, safe, and effective treatments to all patients.

We are incredibly proud of the Pharmacy Department's achievements. Their work may often go unnoticed, but it is foundational to the hospital's success and the well-being of our patients. We are honoured to present them with this well-deserved award.

Queensway Carleton Hospital